Book Brief: Difficult Conversations: How to Discuss What Matters Most by Douglas Stone, Bruce Patton, and Sheila Heen

conversations black and white

Difficult Conversations: How to Discuss What Matters Most by Douglas Stone, Bruce Patton, and Sheila Heen 2000, Penguin Books The Idea The hardest conversations are typically the most important ones (and the easiest to screw up). Thankfully, three smart souls […]